Managed IT services
Leads are not always lost on technical detail. Often, the next step is unclear.
RaiseMedia analyses the path from initial need to qualification, then from technical discussion to a collective decision.
View the methodWhat your company gains
Before signing, your prospect checks your listing. An empty or silent one makes them pick the competitor, and you will never know.
- 1A customer searches
- 2They find you first
- 3They get in touch
- 1st resultNéo Infogérance
- Another managed it services
- Another managed it services
Inbound calls, from organic search
Your listing ranks on your sector’s searches. Enquiries come in on their own, without buying leads or paying for ads.
A better conversion rate
The prospect who checks you out finds a serious company: recent reviews, replies, completed work. The same lead signs more often.
No extra hires, no extra work
No more salespeople, no pricier leads. Aiden runs the listing every week, you approve on WhatsApp.
How he does it
He knows what makes a listing rank.
Aiden knows Google’s rules and watches what your competitors do. He applies both, every week.
- He applies Google’s ranking criteria.
- He looks at competing listings and does better.
- He answers the questions a customer asks before calling.
- He asks you before publishing anything important.
Two decision moments
Where leads move forward, hesitate or stop.
A provider needs replacing
The owner looks for a local team, its support scope and how the handover begins.
A recommendation reaches the committee
After a technical discussion, other decision makers review your company and services before moving forward.
Illustrative example
A managed IT provider’s listing, without Aiden and then with.
A listing left alone ages. The same listing, kept by Aiden, fills up, replies and stays accurate. This is what it looks like for this trade.
With AidenMigration to Microsoft 365 with no downtime, responsive and understandable support.
Unanswered for 3 weeksMigration to Microsoft 365 with no downtime, responsive and understandable support.
Response from the ownerHello, Thank you for this review. A successful migration is one your teams did not notice. See you soon. Néo Infogérance
Reply published the same dayIllustrative example: the business, reviews and figures on this listing are fictional.
Order of work
What could make this journey smoother.
Talk in needs
Continuity, support and security are clearer than a pile of acronyms.
Define the scope
Remote support, on-site work and support hours need precision.
Never guarantee zero risk
No system can promise the complete absence of incidents.
Tailored RaiseMedia engagement
Your leads are already there. Let’s find where the decision stalls.
We audit the sales journey, reveal its friction points and build a sequence of priorities suited to your organisation.
Diagnosis
Understand the journey prospects actually experience.
Friction
Find the moments where interest slows down or disappears.
Priorities
Choose which improvements deserve attention first.
Support
Implement and adjust the method with your teams.
RaiseMedia maps the stages, roles and expectations in the journey, then reports the friction points and priorities to address with your teams.
- Add the services your customers search for: Unlimited IT support, Backup and cybersecurity, Microsoft 365 migration
- Publish a useful post, for example “Backups: the test 8 out of 10 SMEs have never run”
- Reply to every review, like Cabinet Delorme’s, under your rules
- Confirm holiday hours with you, before a customer makes a trip for nothing
Engagement scope
What the diagnosis covers.
Can a long sales cycle be analysed?
Yes. The diagnosis can follow several stages and decision makers when enough information about the real journey is available.
Does every technical detail need to be simplified?
No. The goal is to make the decision easier to understand while retaining useful precision for technical stakeholders.
The diagnosis prioritises possible improvements. It does not guarantee lead volume, appointments or sales.
Let’s diagnose your sales journey.
A tailored engagement to help convert more of the opportunities you have already acquired.