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Aiden alone guiding particles above a translucent office floor plan and a planning ribbon.
Sales journey diagnosis

Office cleaning

An office-cleaning proposal is also won between the site visit and the decision.

RaiseMedia studies already-acquired lead journeys to find what slows qualification, the site visit, the proposal or its follow-up.

View the method

What your company gains

Before signing, your prospect checks your listing. An empty or silent one makes them pick the competitor, and you will never know.

  1. 1A customer searches
  2. 2They find you first
  3. 3They get in touch
  • 1st resultPropreté Services Est4.8 (42 reviews)Open · Mulhouse
  • Another office cleaning4,1 (9)
  • Another office cleaning3,9 (14)
Quote requestNew qualified lead for Propreté Services Est

Inbound calls, from organic search

Your listing ranks on your sector’s searches. Enquiries come in on their own, without buying leads or paying for ads.

A better conversion rate

The prospect who checks you out finds a serious company: recent reviews, replies, completed work. The same lead signs more often.

No extra hires, no extra work

No more salespeople, no pricier leads. Aiden runs the listing every week, you approve on WhatsApp.

How he does it

He knows what makes a listing rank.

Aiden knows Google’s rules and watches what your competitors do. He applies both, every week.

  • He applies Google’s ranking criteria.
  • He looks at competing listings and does better.
  • He answers the questions a customer asks before calling.
  • He asks you before publishing anything important.

Two decision moments

Where leads move forward, hesitate or stop.

01

A new site needs a provider

The manager compares environments served, coverage and the ability to arrange a visit.

02

A recommendation is checked

After contact, they review the company, services and feedback before sharing the file internally.

Illustrative example

An office cleaning company’s listing, without Aiden and then with.

A listing left alone ages. The same listing, kept by Aiden, fills up, replies and stays accurate. This is what it looks like for this trade.

Without AidenWith Aiden
Propreté Services EstOffice cleaning · Mulhouse4.8(42 reviews)
PostsNo postLast published 14 months ago
ServicesVarious services
Saturday hoursClosedChanged by a third party, nobody noticed
Special hoursNew Year’s Day: not setYour customers do not know if you open
Latest reviewGroupe Hansen

Regular team, early-morning visits, and a manager reachable when something comes up.

Unanswered for 3 weeks
On “office cleaning company Mulhouse”Not in the results
Propreté Services EstOffice cleaning · Mulhouse4.8(42 reviews)
PostsOffice cleaning: what a serious quote must itemisePublished this week
ServicesDaily office cleaningWindow cleaningPost-construction cleaning
Saturday hours09:00 to 12:30Restored in 4 minutes
Special hours1 January: closed · 2 January: 9am to 12pmAsked by Aiden 10 days ahead, confirmed by you
Latest reviewGroupe Hansen

Regular team, early-morning visits, and a manager reachable when something comes up.

Response from the owner

Hello, Thank you for your trust. A stable team and a reachable manager are what make a contract last. Have a good day. Propreté Services Est

Reply published the same day
On “office cleaning company Mulhouse”Among the first results

Illustrative example: the business, reviews and figures on this listing are fictional.

Order of work

What could make this journey smoother.

01

Name the environments

Offices, shared buildings and technical premises require different protocols.

02

Explain the operation

Out-of-hours work, frequency and quality checks can be presented without exposing a client.

03

Use authorised evidence

A client’s premises should only be shown with permission.

Tailored RaiseMedia engagement

Your leads are already there. Let’s find where the decision stalls.

We audit the sales journey, reveal its friction points and build a sequence of priorities suited to your organisation.

01

Diagnosis

Understand the journey prospects actually experience.

02

Friction

Find the moments where interest slows down or disappears.

03

Priorities

Choose which improvements deserve attention first.

04

Support

Implement and adjust the method with your teams.

A diagnosis shaped around recurring-service sales.

RaiseMedia maps the path from enquiry to provider selection, reveals its friction points and supports their treatment in priority order.

  • Add the services your customers search for: Daily office cleaning, Window cleaning, Post-construction cleaning
  • Publish a useful post, for example “Office cleaning: what a serious quote must itemise”
  • Reply to every review, like Groupe Hansen’s, under your rules
  • Confirm holiday hours with you, before a customer makes a trip for nothing

Engagement scope

What the diagnosis covers.

Can the engagement cover tender processes?

The diagnosis can include this journey when its stages and stakeholders are observable, without claiming to change the buyer’s selection rules.

Can one-off work and recurring contracts be separated?

Yes. These journeys involve different information, approvals and timelines and should be studied separately.

The diagnosis prioritises possible improvements. It does not guarantee lead volume, appointments or sales.

Let’s diagnose your sales journey.

A tailored engagement to help convert more of the opportunities you have already acquired.

Discuss my leads