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Aiden in front of a heat pump, a miniature home and a light path formed by glass spheres.
Sales journey diagnosis

Heat pump companies

You already pay for leads. How many truly make it to the appointment?

RaiseMedia examines the journey after the enquiry to reveal friction that slows the response, appointment or decision.

View the method

What your company gains

Before signing, your prospect checks your listing. An empty or silent one makes them pick the competitor, and you will never know.

  1. 1A customer searches
  2. 2They find you first
  3. 3They get in touch
  • 1st resultPAC Énergie Ouest4.8 (42 reviews)Open · Rennes
  • Another heat pump installer4,1 (9)
  • Another heat pump installer3,9 (14)
Quote requestNew qualified lead for PAC Énergie Ouest

Inbound calls, from organic search

Your listing ranks on your sector’s searches. Enquiries come in on their own, without buying leads or paying for ads.

A better conversion rate

The prospect who checks you out finds a serious company: recent reviews, replies, completed work. The same lead signs more often.

No extra hires, no extra work

No more salespeople, no pricier leads. Aiden runs the listing every week, you approve on WhatsApp.

How he does it

He knows what makes a listing rank.

Aiden knows Google’s rules and watches what your competitors do. He applies both, every week.

  • He applies Google’s ranking criteria.
  • He looks at competing listings and does better.
  • He answers the questions a customer asks before calling.
  • He asks you before publishing anything important.

Two decision moments

Where leads move forward, hesitate or stop.

01

The lead has just arrived

The prospect is still comparing installers and immediately looks for signs of consistency before replying.

02

The proposal must survive comparison

After the meeting, they verify the company, its speciality and the clarity of follow-up before continuing.

Illustrative example

A heat pump installer’s listing, without Aiden and then with.

A listing left alone ages. The same listing, kept by Aiden, fills up, replies and stays accurate. This is what it looks like for this trade.

Without AidenWith Aiden
PAC Énergie OuestHeat pump installer · Rennes4.8(42 reviews)
PostsNo postLast published 14 months ago
ServicesVarious services
Saturday hoursClosedChanged by a third party, nobody noticed
Special hoursNew Year’s Day: not setYour customers do not know if you open
Latest reviewIsabelle R.

Serious study, detailed quote and a two-day installation as planned.

Unanswered for 3 weeks
On “heat pump installer Rennes”Not in the results
PAC Énergie OuestHeat pump installer · Rennes4.8(42 reviews)
PostsHeat pumps: the grants still available this yearPublished this week
ServicesAir-to-water heat pumpThermal studyAnnual servicing
Saturday hours09:00 to 12:30Restored in 4 minutes
Special hours1 January: closed · 2 January: 9am to 12pmAsked by Aiden 10 days ahead, confirmed by you
Latest reviewIsabelle R.

Serious study, detailed quote and a two-day installation as planned.

Response from the owner

Hello Isabelle, Thank you for this review. A good installation starts with an honest study, and we insist on it. Enjoy the heating season. PAC Énergie Ouest

Reply published the same day
On “heat pump installer Rennes”Among the first results

Illustrative example: the business, reviews and figures on this listing are fictional.

Order of work

What could make this journey smoother.

01

Make the next step obvious

Every stage between the enquiry, contact and appointment should be understandable to the prospect.

02

Align the presentation

The profile, website and sales conversations should describe the same company and offer.

03

Measure friction

Drop-offs and hesitation need analysis without automatically assigning every outcome to one factor.

Tailored RaiseMedia engagement

Your leads are already there. Let’s find where the decision stalls.

We audit the sales journey, reveal its friction points and build a sequence of priorities suited to your organisation.

01

Diagnosis

Understand the journey prospects actually experience.

02

Friction

Find the moments where interest slows down or disappears.

03

Priorities

Choose which improvements deserve attention first.

04

Support

Implement and adjust the method with your teams.

A diagnosis shaped around the heat-pump lead journey.

RaiseMedia follows each stage from enquiry to decision, orders the observed friction points and supports your teams on the priorities selected.

  • Add the services your customers search for: Air-to-water heat pump, Thermal study, Annual servicing
  • Publish a useful post, for example “Heat pumps: the grants still available this year”
  • Reply to every review, like Isabelle R.’s, under your rules
  • Confirm holiday hours with you, before a customer makes a trip for nothing

Engagement scope

What the diagnosis covers.

Does this method promise more sales?

No. It aims to improve the journey of already-acquired leads without guaranteeing that an opportunity becomes an appointment or customer.

Can the diagnosis cover leads bought from several sources?

Yes. Journeys can be separated by source when the available data supports a reliable comparison.

The diagnosis prioritises possible improvements. It does not guarantee lead volume, appointments or sales.

Let’s diagnose your sales journey.

A tailored engagement to help convert more of the opportunities you have already acquired.

Discuss my leads